Privacy Policy

Effective Date: June 2025

This Privacy Policy explains how Jules Roy Agency ("Company," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website (the “Site”) and use our products and services.

By accessing or using our Site, you accept and consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.

1. Who We Are

For the purposes of applicable data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA

and, where applicable, the EU General Data Protection Regulation (GDPR), the data controller is:

Jules Roy Agency

Sudbury, Ontario P3E 0H2, Canada

Email: julesroy@julesroyagency.com

2. Information We Collect

We may collect and process the following types of personal information:

Information you provide: such as your name, email address, postal address, phone number, payment details, and any other information you provide when registering, placing an order, subscribing to newsletters, or communicating with us. Usage information: including IP address, browser type, pages you visit, and how you interact with the Site. Cookies and similar technologies: as explained below.

3. How We Use Your Information

We process your personal information based on one or more of the following legal bases:

your consent, the performance of a contract, our legitimate business interests, or compliance with legal obligations.

We use your information to:

Deliver and maintain our Site and services. Process transactions and fulfill orders. Communicate with you, including responding to inquiries and providing customer support. Send you marketing communications, if you have opted in. Analyze usage and improve our Site and services. Ensure security and prevent fraud. Comply with applicable laws.

4. Cookies

We use cookies and similar technologies to enhance your experience, personalize content, and analyze Site traffic.

You can manage cookie preferences through your browser settings. Some cookies are necessary for the Site to function and cannot be disabled.

For more details, please see our [Cookie Policy] (if you have one) or contact us for more information.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service providers who help us operate our business (e.g., payment processors, hosting services).Third-party partners, where necessary to fulfill a contract or provide requested services. Legal authorities, if required by law, to protect our rights, or in response to legal processes. Third-party advertisers or analytics providers, as described in our Cookie section.

6. International Data Transfers

Your information may be transferred to and stored on servers outside your province, state, or country, including countries outside the European Economic Area (EEA). Where we transfer data internationally, we take appropriate safeguards to protect your information, such as using

Standard Contractual Clauses

approved by the European Commission.

7. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

However, please note that no transmission over the internet is 100% secure. We encourage you to take precautions when sharing information online.

8. How Long We Keep Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your information. Object to or restrict processing of your data. Withdraw your consent at any time, where processing is based on consent. Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at julesroy@julesroyagency.com. We may ask you to verify your identity before fulfilling your request. We do not charge fees for reasonable requests.

10. Third-Party Sites

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Julie Arlt

Jules Roy Agency

Sudbury, Ontario P3E 0H2

Email: julesroy@julesroyagency.com